1. Information We Collect
To provide our premium rental service, we collect necessary identifying information from you. This includes:
- Contact Details: Your name, phone number, email address, and physical delivery address.
- Verification Details: Telephone, email address, and order details used exclusively to secure your rental reservation. We do not collect or store government identity documents (such as Aadhar, PAN, or Passports).
- Order & Booking History: Rental dates, selected jewellery pieces, deposit transactions, and purchase logs.
2. How We Use Your Information
Your data is used solely to facilitate an elegant and secure transaction process:
- To schedule, process, and deliver your selected jewellery bookings.
- To verify customer identity and guard against loss or damage of high-value designer jewellery.
- To generate official digital invoices and transaction receipts.
- To communicate order confirmation status, return schedules, or update you on your wishlist.
3. Information Sharing & Third Parties
We value your trust. We do not sell your personal information. Access to your data is strictly limited to:
- Delivery Partners: Local couriers or shipping services who need your name, address, and contact number to deliver and pick up pieces.
- Legal Requirement: When requested by official law enforcement agencies or if necessary to enforce our rental terms (e.g. non-return of high-value materials).
4. Data Protection & Security
We employ standard security guidelines and use encrypted servers to safeguard your contact details and booking information. Access to your rental reservation history is restricted to active staff on a strictly need-to-know basis, ensuring your privacy is respected.
5. Your Rights & Choice
At any point, you have the right to request access to the information we hold about you, ask for corrections, or request complete deletion of your account and verification history. To execute any of these rights, please contact our team via email.